Introduction
Welcome to BillWink. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our application.
Information We Collect
2.1 Account Information
When you create an account, we collect the following to provide your BillWink account:
- Name
- Email address
2.2 User Data
Data you create inside the app as you use BillWink's core features:
- Expenses and transactions
- Group members and group details
- Balances (amounts owed and due)
- Notes and descriptions attached to expenses
2.3 Notification Information
Information required to provide notifications related to your BillWink account and expenses:
- Push notification token, where required for notifications
How We Use Your Information
Your information is used solely to operate and improve BillWink. We use your data to:
- Provide and maintain core app functionality
- Sync your data seamlessly across your devices
- Calculate shared expenses and real-time balances
- Improve app performance and overall user experience
- Provide timely and effective customer support
- Allow you to export your expense information in CSV format
Data Sharing
There are limited cases where your data may be shared:
- Expense and balance data is visible to other members within your shared groups
- Shared with trusted infrastructure services such as Firebase, strictly to power the app
- Disclosed to authorities only if required by law
Data Storage & Security
Your data is stored securely using industry-standard cloud infrastructure. We implement reasonable technical and organisational safeguards to protect your personal information from unauthorised access, loss, or disclosure.
While we work hard to protect your data, no system is completely secure. We encourage you to use a strong, unique password and keep your account credentials private.
Data Retention
We retain your personal information for as long as your account remains active and in use. When you delete your account, your account credentials and personal profile information are permanently deleted.
Some shared expense and transaction records may be retained after account deletion when they are part of groups shared with other users. These records may be necessary to preserve the group's expense history, transaction history, and balance calculations for the remaining group members.
Shared records retained for this purpose are not retained to maintain your deleted account.
Your Rights
You have full control over your personal data. Specifically, you have the right to:
Permissions
BillWink requests the following device permissions. Optional permissions are only used for the stated purpose:
- Internet — required for syncing your data and connecting to cloud services
- Camera (optional) — used only when you choose to scan QR codes within BillWink
Children's Privacy
BillWink is not intended for children under the age of 13. We do not knowingly collect, store, or process personal data from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take prompt steps to delete it.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@mockteam.com.
Account Deletion
When you choose to delete your BillWink account, your account credentials and personal information — including your name and email address — are permanently deleted.
However, expense records that form part of shared groups may be retained to preserve the group's expense history, transaction history, and balance calculations for the remaining group members.
Where technically possible, information that directly identifies the deleted account will be removed or anonymized from retained shared expense records.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will update the effective date at the top of this page and, where appropriate, notify you within the app.
We encourage you to review this page periodically to stay informed about how we protect your data.
Contact Us
Have a question about this Privacy Policy, or want to exercise any of your data rights? We're here to help — reach out and we'll respond promptly.
Get in touch with our team
For privacy questions, data requests, or account deletion — we typically respond within 48 hours.