Delete Account

Delete your account in BillWink

You can delete your BillWink account directly from the app. Open Settings → Account → Delete Account and follow the confirmation steps.

Request deletion by email

If you cannot access the BillWink app, you can request account deletion by emailing support@mockteam.com from the email address associated with your BillWink account.

Please include a clear request to delete your BillWink account. We may ask for information necessary to verify that the request is coming from the account owner.

What gets deleted

When your account is deleted, we delete personal information associated with your BillWink account, including:

• Your name and email address
• Your profile information
• Your account credentials and authentication-related account information
• Other personal account information associated with your BillWink account

Personal information that is no longer required to provide BillWink to you will be removed from our active systems, subject to applicable legal or security requirements.

Shared expense data

BillWink allows users to create groups and share expense information with other group members. Deleting your account does not necessarily remove historical shared expense records that other group members need to maintain their expense history and balances.

This allows other members of a group to continue viewing accurate historical expense and balance information after your account has been deleted.

Data retention

Some information may need to be retained for a limited period where required for legal, regulatory, security, fraud-prevention, dispute-resolution, or other legitimate purposes.

Any retained information will be handled in accordance with our Privacy Policy and will not be retained longer than necessary for the applicable purpose, where a retention period is required or permitted by law.

Need help?

If you have questions about account deletion or want to understand what information will be removed or retained, contact us before submitting your request.